Untangled

Your Employees Will Reject This ERP Unless You Do This First

Abhijit Verekar

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0:00 | 23:40

ERP implementations don’t fail because of software.
They fail because people were never prepared to change.

In this episode of Untangled, we unpack why so many government ERP projects stall after go-live — even when the technology works — and why treating change management as “training and emails” is a costly mistake.

Using real public-sector examples and the Prosci ADKAR framework, we break down what effective organizational change management actually looks like, why awareness and desire matter more than training, and how underinvesting in the people side of ERP leads to resistance, workarounds, and wasted millions.

If your agency is planning an ERP modernization — or struggling with adoption today — this episode explains what must happen before go-live to make the investment stick.

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Government IT Modernization and ERP Strategies for 2025: A Comprehensive Guide for Public Sector Transformation
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