Untangled
State and local governments provide vital services to their citizens and keep them safe. They are also one of the largest employers in the country. They employ about 14 million people in the US, not including public schools and hospitals. However, they’re also wrought with antiquated systems, broken processes, paperwork overwhelm, lack of transparency, and underutilization of intelligent technologies.
If you are a municipal leader, everyday citizen, or work for a state or local government across the US, you’ve come to the right place! Welcome to Untangled, a podcast for municipal leaders, IT managers, CIOs, and city or county council members that focuses on trends in government IT and its current best practices and challenges. Hosted by Abhijit Verekar, the show features special guests from various municipal agencies across the US, team members at Avèro Advisors, and other experienced professionals in the field to share their insights on how to untangle problems and make the Government more innovative and more efficient.
Untangled
Why Your AI Pilot Will Fail (And What Actually Works Instead)
Most government AI pilots don’t fail because the technology is bad. They fail because the problem was wrong, the data wasn’t ready, the demo lied, and no one defined what success actually meant.
In this Untangled episode, we break down why 90%+ of AI pilots never make it to production — and why flashy demos are often the biggest warning sign. Using real government examples, we explain the difference between AI theater and real operational value, why citizens ask messy questions that demos never show, and how agencies waste millions by buying solutions before understanding their workflows.
This conversation walks through the five most common AI failure points — wrong problem selection, dirty data, demo environments, lack of human oversight, and fake success metrics — and outlines a practical readiness framework agencies can use before spending a dollar.
AI isn’t magic. It’s software. And it only works when you treat it that way.
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