Untangled
State and local governments provide vital services to their citizens and keep them safe. They are also one of the largest employers in the country. They employ about 14 million people in the US, not including public schools and hospitals. However, they’re also wrought with antiquated systems, broken processes, paperwork overwhelm, lack of transparency, and underutilization of intelligent technologies.
If you are a municipal leader, everyday citizen, or work for a state or local government across the US, you’ve come to the right place! Welcome to Untangled, a podcast for municipal leaders, IT managers, CIOs, and city or county council members that focuses on trends in government IT and its current best practices and challenges. Hosted by Abhijit Verekar, the show features special guests from various municipal agencies across the US, team members at Avèro Advisors, and other experienced professionals in the field to share their insights on how to untangle problems and make the Government more innovative and more efficient.
Untangled
Leveraging Technology to Build Trust in Local Government | ICMA 2025
Trust is the most valuable currency in local government — and technology can make or break it.
In this episode of Untangled, AV shares insights from his ICMA 2025 presentation, “Leveraging Technology to Build Trust in Local Government.”
He explores how transparency, accessibility, and communication — not just technology — determine whether citizens stay confident in their government.
From reducing friction in service delivery to creating AI readiness and strategic technology plans, AV breaks down how agencies can modernize with purpose, not panic.
Because modernization isn’t just about keeping up — it’s about leading with trust.
#UntangledPodcast #PublicSectorLeadership #DigitalGovernment #ArtificialIntelligence #TechnologyStrategy #GovernmentInnovation #PublicTrust
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Government IT Modernization and ERP Strategies for 2025: A Comprehensive Guide for Public Sector Transformation
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