Untangled
State and local governments provide vital services to their citizens and keep them safe. They are also one of the largest employers in the country. They employ about 14 million people in the US, not including public schools and hospitals. However, they’re also wrought with antiquated systems, broken processes, paperwork overwhelm, lack of transparency, and underutilization of intelligent technologies.
If you are a municipal leader, everyday citizen, or work for a state or local government across the US, you’ve come to the right place! Welcome to Untangled, a podcast for municipal leaders, IT managers, CIOs, and city or county council members that focuses on trends in government IT and its current best practices and challenges. Hosted by Abhijit Verekar, the show features special guests from various municipal agencies across the US, team members at Avèro Advisors, and other experienced professionals in the field to share their insights on how to untangle problems and make the Government more innovative and more efficient.
Untangled
Retaining Trust & Fueling Growth – The New Era of Government Client Success
What does real partnership look like in government modernization?
In this episode of Untangled, Avero’s VP of Client Success, Robert Kornovich, joins Megan Seaton to unpack what it takes to build lasting, trust-based relationships between public agencies and their vendors.
From defining success beyond buzzwords like “ERP,” to navigating the politics behind transformation, Robert shares stories from the frontlines of public sector consulting—including one where a mayor handed him $3M and a single goal: make public safety feel different.
You’ll hear:
✅ The hidden red flags in vendor relationships
✅ Why transparency isn’t optional anymore
✅ How in-person connection changes everything
✅ What “shared fate” really means in consulting
✅ Why humanness—not tech specs—wins contracts
Whether you’re a government leader, project sponsor, or vendor trying to do things the right way—this episode is packed with practical insights and honest takes.
📅 Let’s Stay Connected:
Hit subscribe so you don’t miss our latest episode. We also go live weekly with more industry insights, so be sure to join us! And if you’ve got questions, drop them in the comments—we’re here to help!
Government IT Modernization and ERP Strategies for 2025: A Comprehensive Guide for Public Sector Transformation
➡ https://conference.averoadvisors.com/2025report
Top Public Sector ERP Systems: :
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