Untangled
State and local governments provide vital services to their citizens and keep them safe. They are also one of the largest employers in the country. They employ about 14 million people in the US, not including public schools and hospitals. However, they’re also wrought with antiquated systems, broken processes, paperwork overwhelm, lack of transparency, and underutilization of intelligent technologies.
If you are a municipal leader, everyday citizen, or work for a state or local government across the US, you’ve come to the right place! Welcome to Untangled, a podcast for municipal leaders, IT managers, CIOs, and city or county council members that focuses on trends in government IT and its current best practices and challenges. Hosted by Abhijit Verekar, the show features special guests from various municipal agencies across the US, team members at Avèro Advisors, and other experienced professionals in the field to share their insights on how to untangle problems and make the Government more innovative and more efficient.
Untangled
Contract Essentials Parts 1 - 4
In this episode of "Untangled," featuring AV, the conversation delves into the complexities of forming professional service agreements with software vendors, focusing on Software as a Service (SaaS) offerings. AV highlights the need to outline specific requirements, payment arrangements, risk mitigation strategies, and crucial contract terms like 'go live' dates. Additionally, AV advises against the full payment of contract values upfront, suggesting that payments be linked to achieving certain milestones. The discussion also touches upon warning signs in contract negotiations, including scenarios where vendors might cause confusion or engage with multiple contacts within an organization. The topic of contract termination and the possibility of litigation following the failure of a software project is also broached. AV wraps up by stressing the vital role of clear definitions and agreements in the contract's initial stages to bolster the project's likelihood of success.
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Government IT Modernization and ERP Strategies for 2025: A Comprehensive Guide for Public Sector Transformation
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